GS Plus Ltd take the collection, use and retention of your personal information seriously and below we specify how we use the information we have about you and your use of the site.
HOW WE USE CLIENT DATA
Who we are and what we do:
The team supports education establishments operating busy and hectic schedules with a best-in-class technical support service.
Why we need your information and how we use it:
We collect personal data and this will be used to undertake the following;
- To provide you with the and monitor appropriate services;
- Help us develop and improve our services;
- Complete statistical return to Government departments;
- Measure whether our services are improving the provision of ICT services;
- To maintain our own accounts and records;
The lawful basis for processing your personal data as set out in Article 6 of the GDPR is the following;
Contract: the processing is necessary for a contract we have with yourself.
What type of information is collected from you:
In order to effectively and efficiently provide the services to you the following information is collected for support calls:
- Email address
- Contact number
Whom your information may be shared with (internally and externally):
Your data may be shared with the following:
- Internal departments
- Greenwich Service Solutions Limited
- Royal Borough of Greenwich
- Other third-party organisations, as allowed by law
- Other partner agencies that provide services on our behalf
- Agencies with whom we have a duty to co-operate, such as police
How long we keep your information (Retention policy):
Personal data will not be retained for longer than necessary in relation to the purposes for which they were collected and will be kept for the duration of the contract and up to 6 months after the expiry or termination of the contract.
DATA RETENTION POLICY
On request, we will provide information in writing about the information stored on our database and other computerised systems. If you do not wish us to hold your information, we will remove all such information from our database.
HYPERLINKS (INFORMATION ACCESSED EXTERNALLY)
We have technical and organisational security measures in place to ensure the security of your information and to protect it against deliberate or accidental manipulation, destruction, loss or unauthorised access. If you have any requests concerning your information or any queries with regard to our processing please contact us here.
TERMS AND CONDITIONS FOR WEBSITE USAGE
The term ‘Greenwich Service Plus Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 9-11 Gunnery Terrace, Cornwallis Road, Royal Arsenal, London, SE18 6SW. Our company registration number is 7065923 and place of registration England & Wales. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.